Terms of Service – The terms for using Vivid Engine Solutions websites, AI Search, builders, Video Studio and services.
Privacy Policy – What Vivid Engine Solutions collects, how AI providers process your questions, how saved conversations are stored and kept, and your choices.
Acceptable Use Policy – What you may not do with Vivid Engine AI Search, builders, Video Studio and partner listings.
Refund Policy – 14-day money-back guarantee on new self-serve plans, how refunds work for one-time purchases, and Afterpay refunds within 120 days.
Partner Advertising Agreement – The terms for Vivid Engine Partner listings and sponsored cards: labels, placement, billing and content rules.
How Recommendations Work – How Vivid AI Search chooses sources and answers, and how labeled partner placements are kept separate from them.
Cookie Policy – The cookies and browser storage Vivid Engine uses, and how to choose which ones you allow.
Accessibility – Our commitment to WCAG 2.1 AA, what we test, and how to report a barrier on vividenginesolutions.com.
Copyright and DMCA – How to report content on Vivid Engine that you believe infringes your copyright, and how counter-notices work.
AI Disclaimer – AI answers can be wrong. How Vivid AI Search answers are made, their limits, and when to ask a professional.